24 March 2021
60% of salespeople assisted by AI and automation by 2021
AI and automation will be a staple of the B2B sales processs according to Forrester. Sales Enablement is booming in the US,…
9 March 2020
This situation should remind many sales and marketing managers of something: the end of the quarter is quickly approaching and you still have some way to go in terms of hitting your B2B sales targets… It is time to put what I call the “Disaster Contingency Sales Plan” in place, that’s to say to implement a plan of specific actions aiming to hit B2B sales targets in under 3 months. For this, I’m going to tell you about 10 techniques that will help you explode your quarterly, even monthly, B2B sales targets!
For this to work correctly, you need to provide a call script and the actions to be undertaken if the prospect is hot/cold (e.g. inform the sales person, close the opportunity). This technique is particularly efficient if your sales people don’t have time to chase up opportunities or if you don’t chase up all information requests (or even better if you don’t have office-based sales people responsible for qualifying leads).
However, make sure that you provide up-to-date files (or ask to check that the lead has not become a client!) Likewise, you should plan to have a sales person nearby to answer any sales or technical questions.
Cost: €0 (apart from employees’ time)
ROI: fast
This technique is used every 3 to 9 months in companies that have a large sales team (minimum 5 sales people), because a high volume of contacts needs to be entered. “Contact day” consists of asking the sales people, telesales, sales directors, etc. to enter all the new contacts they have acquired during the period into the CRM so that they can be used. In fact, sales people tend not to enter into the database the business cards from the contacts they may have met.
This can be:
The contact details of the leads to be integrated can come from:
The essential point is to motivate the sales people to integrate the contacts into the CRM via, for example, a competition for the number of new contacts entered, a ranking of the sales people that have added the most new contacts, etc. However, if this is to be effective, these contacts must be sorted and classified. For example, if it’s a lead or a LinkedIn contact, you need to link it to the sales person who provided the contact (so that the contact is not surprised to receive an e-mail from the company!)
Following this work, the marketing department will be able to launch an initial campaign dedicated to these contacts:
All of this is intended to provide communications adapted to the profile of the contacts encountered. Following this initial contact, the company will be able to integrate these contacts into the usual communications.
Cost: less than €2,000
ROI: within a quarter
One problem for sales people is not necessarily having more leads but having leads of a better quality… Hence the importance of identifying the profile of your typical clients (via the persona method), so as to then find similar leads in the qualified databases.
For example, by using the Sparklane solution, you can access a base of companies and contacts targeted according to precise criteria (activity, sales, role, etc.) that are qualified thanks to the automatic detection of business signals on each of your B2B sales targets (based on their news), which avoids fastidious qualification work.
Additionally, this type of tool lets you put “warm calling” in place, that is to say you can call contacts with a “pretext” (e.g. a company that’s recruiting, an appointment, etc). With “warm calling”, you can contact a company by using that company’s context.
Cost: average
ROI: within a quarter
In a difficult economic context, the power of networks and recommendations can make an important difference. Sales people must take into account the power of social networks in sales.
This materialises via several actions:
Cost: 15 minutes/day
ROI: within 6 months
Contrary to popular belief, physical meetings remain one of the best tools to meet one’s leads and to swing the buying decision. But to do this, you need to bring added value (e.g. a conference, a presentation, having several experts participate) that will make your physical event a moment at which the lead is going to obtain useful information. In fact, a web seminar is well suited for facilitating a volume of leads, for helping leads who are already half acquired to decide… but a physical meeting lets you build personal relationships and create a connection that will accelerate the purchasing act.
This physical event is also a good opportunity to trigger the sale of a reluctant lead. In fact, you will be able to take your time to respond to all their objections but, in addition, they will be able to meet the commercial director in order to finalise a commercial agreement.
Cost: Less than €3,000
ROI: within 3 months
Read the rest of the 10 Sales techniques for exploding your B2B sales targets in our next article, published this week.