Sparklane

Frequently asked questions

Questions about Sparklane? Here are some answers

  • Does Sparklane requires any installation on my computer ?

    Set-Up

    Sparklane is a SaaS solution that requires no system installation.
    On startup, you will simply be asked to download the Google Chrome Sparklane extension.

  • Is it possible to connect Sparklane to my CRM ?

    We have the ability to connect with most CRMs via off-the-shelf connectors:
    Salesforce, Microsoft Dynamics 365, Hubspot, Pipedrive, SugarCRM, SalesLoft, Sellsy.

    We can also set up an automatic sending of accounts/contacts in an excel file deposited on a secure sFTP server.

    If your CRM allows it, we can set up a connector via a web form created from the CRM.

  • When is a credit used?

    Credits

    As soon as we retrieve an email address, a mobile phone number or both, a credit is debited from your balance.

  • How many contact credits do I have at my disposal?

    Credits

    By default, 100 contact credits renewed each month.
    You can subscribe to more credits depending on your usage, or if you want to enrich coordinates in bulk.

  • I am not prospecting this quarter, how not to lose my credits?

    Credits

    We can annualize the credits. You will thus have 1200 credits renewed on the anniversary date of the contract.

  • The proposed email address is incorrect, why?

    Data

    For various reasons, e-mail addresses may be incorrect (recent job/employer change, etc.). According to the market average, the error rate of e-mail addresses is around 30%. According to our latest analyses, we are slightly below 20%.
    A “Report an error” button allows us to report incorrect e-mail addresses so that we no longer offer them.

  • Can I target a specific NAF code?

    Targeting

    Yes, the targeting interface allows you to target your market to a sector of activity, a sub-sector or even a NAF code. It is also possible to exclude or include these elements when targeting.

  • Puis-je connecter Sparklane avec mon CRM ?

    Nous avons la possibilité de nous connecter avec la plupart des CRM via des connecteurs sur étagère :
    Salesforce, Microsoft Dynamics 365, Hubspot, Pipedrive, SugarCRM, SalesLoft, Sellsy.

    Nous pouvons également mettre en place un envoi automatique des comptes/contacts dans un fichier excel déposé sur un serveur sFTP sécurisé.

    Si votre CRM le permet, nous pouvons mettre en place un connecteur via un formulaire web créé à partir du CRM.

  • Can I use my data in Sparklane to improve my targeting?

    Targeting

    Yes, it is possible to import a file (CSV or EXCEL) with company information according to your needs.

    An identifier (SIREN, SIRET or intra-community VAT number) is required to match your data to Sparklane data

Want to know more ?

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